Privacy Policy

This website is operated and provided by SYRVE LIMITED (“SYRVE LIMITED“, “we“, “us“, “our“) having its registered office at Innovation Centre, Gallows Hill, Warwick, United Kingdom, CV34 6UW.

We are a controller for the purpose of Data Protection Legislation (as defined below). 

In this Privacy Policy, references to “You” and “Your” are references to a user of our website. 


We are committed to protecting and respecting Your privacy and handling Your information in an open and transparent manner. 

This policy (“Privacy Policy“) explains what information we,  collect from You, or that You provide to us, what we will use it for and with whom we share that information. The policy also sets out Your rights and who you can contact for more information. Please read the following carefully to understand our views and practices regarding Your personal data and how we will treat it. 

In this Privacy Policy, Your information is sometimes called “personal data”. We may also sometimes collectively refer to handling, collecting, protecting, sharing and storing Your personal data as “processing” such personal data. 

In this Privacy Policy the term “Data Protection Legislation” means the EU General Data Protection Regulation 2016/679 and all related national laws including the UK Data Protection Act 2018; together with all other applicable legislation relating to privacy or data protection. 

What information we collect about You

We may collect, record and use information about You in physical and electronic form and will hold, use and otherwise process the data in accordance with the Data Protection Legislation and as set out in this Privacy Policy. 

The personal data we collect and process may include: 

If you are a member of staff at one of our partners or agents we will collect your contact information (name, contact number, email address) and shall process this data for the purposes of managing our business relationships and contracts with our partners and agents including training and education in relation to our products. 

How we collect information about You

How we use Your information

Our primary purpose in collecting user information is to provide You with a safe, smooth, efficient, and customized experience and to provide the products, services or responses You have requested. We may also use the information that You have provided to ensure that the content on our website is presented in the most effective manner for You and Your computer. 

We use Your information for the following specific purposes: 

Legal grounds for using Your personal information

The law permits us to process Your personal data in the way that it does because the processing is: 

Information about your customers and employees

As part of the products and services that we provide it is likely that we will process the personal data of both the employees and individual customers of the company that You represent. We will set out in our contract with You how, as a processor under the Data Protection Legislation, we will comply with our obligations under the Data Protection Legislation including putting in place technical and security measures to protect their personal data within our products. However, as your employees and customers it is your responsibility to notify them about how You are using their personal data in compliance with your obligations under the Data Protection Legislation as a controller. 

Sharing Your information

The following categories of recipients may receive Your personal information and process it for the purposes outlined in this Privacy Policy 

Links to Other Sites

Our website may contain links to other sites, including via our social media buttons, third party widgets or other third party functionality. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once You link to another website from our website You are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before You submit any data to these websites 

How we protect Your information

We ensure that there are appropriate technical, physical, electronic, and administrative safeguards in place on our sites to protect Your personal details from unauthorized access. 

Unfortunately, the transmission of information via the internet (including by email) is not completely secure. Although we will do our best to protect Your personal data, we cannot guarantee the security of Your data transmitted to our sites; any transmission is at Your own risk. Once we have received Your information, we will use strict procedures and security features to try to prevent unauthorized access. 

How long we keep Your information

We will only keep the information we collect about You for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us regularly reviewing our files to check that information is accurate, up-to-date and still required. 

We may send You direct marketing communications, and retain Your contact information necessary for this purpose, for as long as You do not unsubscribe from receiving the same from us. 

Transferring data outside of the EEA

Data that You submit via our website is sent to and stored on secure servers owned by or operated for us. Data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers, related companies, agents or contractors. Such transfers may be made in order to improve our website or to assist in our security or fraud protection activities. 

Where recipients are outside the EEA, we ensure that the recipient provides an adequate level of protection for Your personal data or the transfer is otherwise permitted under applicable Data Protection Legislation, by methods including using standard contractual clauses or by relying on a relevant adequacy decision by the European Commission. 

Opting out

As a business user, where You provide us with Your personal information we may use that information to make of that information, such as sending You our newsletter, information or offers containing updated information about us, our goods and promotions. 

You will have the option of “unsubscribing” from our mailing list for newsletters, alerts and updates at any time, thereby disabling any further such e-mail communication from being sent to You. 

Details of how to unsubscribe will be included on each electronic mailing we send You. Alternatively, just send an email to with “URGENT – UNSUBSCRIBE REQUEST” in the subject line and the email address that You wish to be removed within the email. 

We will action any opt out request from You without delay. 

Your rights

At any time, You have the right: 

Any request for access to or a copy of Your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with Data Protection Legislation. We will comply with our legal obligations as regards Your rights as a data subject. 

We will correct any incorrect or incomplete information and will stop processing Your personal data, or erase it, where there is no legal reason for us to continue to hold or use that information. 

We aim to ensure that the information we hold about You is accurate at all times. To assist us in ensuring that Your information is up to date, do let us know if any of Your personal details change. 

You may also use these contact details if You wish to make a complaint to us relating to Your privacy. 

Changes to this Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to You by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy. 


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to