<< Back To Insights

Allergen Transparency in Hospitality: FSA’s Call and Syrve’s Support

The Food Standards Agency (FSA) has stressed the need for clearer allergen information on restaurant menus, signifying a crucial advancement for the hospitality sector.

The Food Standards Agency (FSA) has stressed the need for clearer allergen information on restaurant menus, signifying a crucial advancement for the hospitality sector.

Prompted by the tragic incident involving Owen Carey, this initiative aligns with the FSA’s dedication to improving the lives of over two million individuals with food allergies, pressing government ministers to mandate allergen disclosure.

Recognising the importance of allergen management, Kate Nicholls, CEO of UKHospitality, emphasises the need for communication with customers and collaboration with the FSA to find practical solutions. 

Syrve’s Pledge to Allergen Support: Simplifying the Process

Acknowledging the challenges faced by restaurants in complying with new rules, Syrve takes pride in providing robust capabilities that make allergen transparency easy for both customers and businesses.

Here is a closer look at how Syrve simplifies allergen support:

Allergen Reference Book: Tailored Precision

Customising allergen groups is a core capability of Syrve’s system, ensuring an accurate representation of allergens in the inventory and thereby fostering trust with customers.

Allergen Settings: Enhancing Accuracy

Syrve’s system allows users to specify allergens for each stocklist item, covering both menu items and modifiers, ensuring comprehensive coverage and addressing allergens in various components of dishes. This enhances accuracy, enabling efficient allergen management.

Allergens on Printed Documents: Automatic Clarity

Syrve ensures the automatic inclusion of allergen information on guest bills, delivery invoices, and stickers. This capability reduces manual errors and provides a consistent and transparent representation of allergen details to customers. By automating this process, Syrveminimises the risk of oversight, ensuring clear communication of allergen information across all customer touchpoints.

Semi-Finished Products and Menu Items: Transparent Communication

Syrve enables restaurants to clearly specify allergens for semi-finished products and menu items. This capability is crucial for customer safety and informed decision-making, contributing to a safe and transparent dining experience aligned with evolving industry standards.

User-Friendly POS Interface: Effortless Operation

The user-friendly interface of Syrve simplifies the identification of allergens during the order-taking process, with warnings and detailed lists readily available. This design minimises the risk of errors, ensuring a smooth operation for restaurant staff and ultimately reducing the likelihood of mistakes.

In summary, Syrve offers a transparent approach to allergen management, aligning with industry regulations and prioritising the safety and satisfaction of both customers and businesses.